Bank Teller

Tampa, FL

Job status
Full time
Job description
As a Teller with Central Bank, you will provide assistance to new and established customers. Services include but are not limited to a variety of transactions such as accepting deposits, cashing checks, processing withdrawals, posting loan payments, issuing money orders, cashiers and traveler’s checks.

In the performance of the respective tasks and duties, all employees should conform at minimum to the following:
• Provide individualized, caring and flexible service to our customers
• Adhere to the highest standards of integrity and ethical behaviors
• Earn the public's trust and confidence
• Maintain high standards of conduct and confidentiality, including customers' financial records
• Interact professionally with other employees, customers and suppliers
• Execute accurate, quality work
• Perform responsibilities in a timely manner, meeting deadlines…with or without direct supervision
• Work effectively as a team contributor on all assignments
• Work independently, understand the necessity for communicating and coordinating work efforts with manager, other employees and outside organizations
• Comply with job description(s), company policies, company procedures and federal regulations
• Comply with the BSA/Anti-Money Laundering/OFAC CIP, Patriot Act, Compliance and Information Security

Primary responsibilities include but are not limited to:
• Provide a full range of banking services, with emphasis on outstanding customer service
• Receive checks and cash for deposit, verify amount, and examines checks for endorsement
• May be assigned to as a Vault or ATM teller
• Cash checks and pays out money after verification of signatures
• Enters and records customers’ transactions into a computer, issuing computer generated receipts
• Place holds on accounts for uncollected funds
• Balances currency, coin, and checks in cash drawer at end of shift
• Cross-sell and/or refer all bank products and services
• Enter customer information in the core processing system
• Process proof work and submit daily to Jack Henry
• Prints and mails customer notices
• Issues CD interest checks and process entries
• May be cross trained as a customer service representative
• Follow all policies and procedures as they relate to the BSA/Anti-Money Laundering/OFAC program
• Complete CTR’s in a timely manner, as applicable
• Notify management of any suspicious customer activity
• Follow all policies and procedures as they relate to bank compliance and information security
• Attend or complete all required training
• Back-up for Customer Service Specialist (including but not limited to) verify new accounts, net teller, online banking, and customer service
• Perform any and all duties to ensure smooth bank operation, as assigned by supervisor
Education requirements
High School
Experience requirements
• Previous banking or customer contact, sales, and basic computer experience
• Proficiency in Microsoft Office products
• Strong written and oral communication skills
• Detail oriented and organized
• Strong commitment and dedication to the position and a team player
Qualifications
• Build Relationships: strong interpersonal skills, gaining the trust of customers
• Proactive: self-confident and tenacious in pursuing prospects
• Strong sales skills: disciplined approach to sales practices and activities
• Communication skills: efficient communicator with excellent listening skills
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